Setting up a premium rate service
If you want to set up a premium rate service in the UK, you need to follow a number of steps:
The Code of Practice sets out the rules for the premium rate industry, such as clear and accurate pricing.
You may need to get our permission to set up some services, where consumers need extra protection.
You must check the background of premium rate organisations that you intend to contract or have commercial arrangements with and ensure consumers are not put at risk.
Before providing any services, you need to register with PhonepayPlusPhonepayPlus, unless you are exempt from registration.
After you’ve registered, you must submit details of your premium rate service and numbers online within 2 working days of them being active.
Get advice from PhonepayPlus
We can give you free advice to ensure your service follows our Code of Practice.
Tel: 0845 026 1060*
Email compliance@phonepayplus.org.uk
*Calls provided by BT will be charged at up to 5p per minute. Mobile and other providers' charges may vary and are likely to cost more.
Useful links
Network operators
Trade associations
UK regulators and the government
International regulators