Freedom of Information

The Freedom of Information Act 2000 (“the Act”) gives a general right of access to all types of recorded information held by public authorities, sets out exemptions from that right, and places a number of obligations on public authorities. One such obligation is to adopt and maintain a Publication Scheme (“Scheme”) which provides easy access to certain types of information. A ‘public authority’ is defined in the Act, and includes (among others) specified non-departmental public bodies.

PhonepayPlus is not a designated public authority for the purposes of the Act, and is therefore not currently subject to the Act. However, in compliance with recommended best practice, it has produced and maintains a Scheme.

PUBLICATION SCHEME

Our Scheme enables access to information which is already (or which in future will be) published by us, and is therefore available to the general public. We have provided a list of (and links to) the information we provide under the Scheme. We can also provide soft or hard copies of any information published under the Scheme free of charge.

Requests for copies of documents in our Scheme, or questions, concerns and complaints relating to our Scheme should be addressed to:

Stephanie Ratcliffe
PhonepayPlus
Clove Building, 4 Maguire Street, London SE1 2NQ
Email: sratcliffe@phonepayplus.org.uk
Phone: 020 7940 7409