December 2011
27 December 2011
2012 is set to see a boom in charitable giving and volunteering using mobile phones, with young people leading innovation in giving, predicts PhonepayPlus, the watchdog that oversees charity text donation in the UK.
22 December 2011
PhonepayPlus investigated the operation of services by SMS Digital Future in 2008-09 and three cases went to Tribunal for adjudication on 28 August 2008 and 30 April 2009.
02 December 2011
PhonepayPlus, the UK regulator of premium rate services (PRS), today issued a public consultation on its Business Plan & Budget for the financial year 2012/13.
November 2011
02 November 2011
PhonepayPlus, the body that regulates premium rate services (PRS) in the UK, is working with the City of London Police and IFPI, which represents the recording industry worldwide, to proactively prevent online copyright infringement.
October 2011
24 October 2011
PhonepayPlus’ new industry-wide Registration Scheme now has more than 3,000 premium rate telephone services (PRS) providers signed up.
19 October 2011
Statement from PhonepayPlus about the chain email about an alleged postal scam which is being circulated on the internet.
10 October 2011
PhonepayPlus will celebrate 25 years as the regulator of premium rate services (PRS) in the UK, with an afternoon Forum and evening reception on 22 November 2011.
06 October 2011
Ofcom, the lead communications regulator, has extended the deadline for its review of premium rate services (PRS) by one week, following stakeholder feedback.
06 October 2011
PhonepayPlus, UK the premium rate services (PRS) regulator, today announced that Patrick Guthrie has been appointed Director of Strategy & Communications, following a comprehensive recruitment process. Patrick replaces Bradley Brady and has responsibility for the regulatory development, research and market intelligence, and communications functions at PhonepayPlus.
September 2011
26 September 2011
PhonepayPlus today published
a public consultation
on its proposed Guidance for app-based mobile payments.
01 September 2011
A new Registration Scheme for premium rate telephone services (PRS) providers has revealed a diverse market and industry, attractive to international business and ranging from charities to cutting-edge creative companies.
August 2011
23 August 2011
PhonepayPlus has today published a Notice to Industry, setting out changes to its prior permission regime in line with the new Code of Practice that comes into effect on 1 September.
22 August 2011
PhonepayPlus, the UK regulator of premium rate telephone services (PRS), today urged all PRS providers to register their organisation as soon as possible with the regulator if they have not already done so.
17 August 2011
Following a recent review of its approach to setting administrative charges, PhonepayPlus has concluded that the method for setting the charges will remain as they are under the current Code of Practice (11th Edition, Amended April 2008). They have however been updated to reflected the latest budget and cost allocation arrangements. These charges will apply to cases opened on, or after, 1 September and will be in line with our
Notice of 1 April 2011
, which set out details as to how cases would be handled during the transition from the 11th to the 12th Edition of the Code of Practice (‘the Code’).
08 August 2011
Complaints about premium rate telephone services (PRS) have declined by 77% over two years, according to recent figures issued by the UK PRS regulator, PhonepayPlus, in its Annual Report.
01 August 2011
PhonepayPlus’ Investigations Team has recently carried out a review of the process used to obtain revenue figures in relation to services under investigation following an increasing number of recent cases being adjourned by Tribunals.
July 2011
29 July 2011
PhonepayPlus today published its operations report for the months of April to June 2011.
28 July 2011
The earlybird reduced Registration Scheme fee of £50 + VAT ends on 31 July 2011.
18 July 2011
PhonepayPlus, the UK regulator of premium rate services (PRS), today launched the Number Checker and Due Diligence functionalities on its industry-wide Registration Scheme.
18 July 2011
PhonepayPlus today reissued its Notice to Industry on the launch of the Registration Scheme in support of the 12th Edition of the PhonepayPlus Code of Practice.
04 July 2011
PhonepayPlus, the UK regulator of premium rate services, today published the decision of the Independent Appeals Body (IAB) that met on 16 May 2011 to consider an appeal from Transact Group (Holdings) Ltd against the decision of the Oral Tribunal Hearing dated 16 July 2010.
June 2011
30 June 2011
PhonepayPlus, the premium rate services (PRS) regulator, today (30 June) published a joint letter with representatives of the PRS industry calling on the Government to carry out a review of the UK’s micropayments sector.
28 June 2011
Robin Callender Smith has been appointed Chair of the Independent Appeals Body (IAB), with effect from 1 July 2011.
16 June 2011
PhonepayPlus, the UK regulator for premium rates services, today published its Strategic Plan for 2011/14.
08 June 2011
PhonepayPlus today reissued its Notice to Industry on the launch of the Registration Scheme in support of the 12th Edition of the PhonepayPlus Code of Practice.
May 2011
31 May 2011
PhonepayPlus, the UK regulator of premium rate services (PRS), today launched a facility to allow PRS providers to submit a spreadsheet of 50 or more clients and have them uploaded to its new Registration Scheme.
11 May 2011
Ofcom today published its consultation on amending the PRS Condition, which defines the providers who must comply with directions made by PhonepayPlus, the UK regulator of premium rate telephone services (PRS).
09 May 2011
Following a recent adjudication concerning sexual entertainment services that use ‘underage fantasy’ subject matter, this Notice is issued in order to clarify PhonepayPlus’ position pertaining to the provision of such content via premium rate.
April 2011
27 April 2011
PhonepayPlus, the UK regulator of premium rate telephone services (PRS), today opened its new industry Registration Scheme.
21 April 2011
As Royal Wedding fever hots up, romance is calling for a new generation of romantics who flirt by mobile phone.
20 April 2011
PhonepayPlus today published its operations report for the months of January to March 2011. The report details the number and type of complaints PhonepayPlus received, as well as other information relating to the way the regulator interacts with consumers and businesses.
01 April 2011
PhonepayPlus has reviewed the administrative charges invoiced to companies found to be in breach of the PhonepayPlus Code of Practice, Eleventh Edition, Amended April 2008 (‘Code'). PhonepayPlus has decided to hold charges at their current levels, pending a review of administrative charges to tie-in with the Twelfth Edition of the Code of Practice, coming into force on 1 September 2011.
March 2011
30 March 2011
FOR THE ATTENTION OF ALL THOSE INVOLVED IN PROVIDING PREMIUM RATE SERVICES FOR THE PURPOSES OF SECTION 120 OF THE COMMUNICATIONS ACT 2003
30 March 2011
PhonepayPlus, the UK regulator of premium rate telephone services (PRS), today published its new Code of Practice for the PRS industry. The new Code, widely consulted on with industry and other stakeholders, marks a significant departure from previous Codes and is designed for the digital age.
29 March 2011
PhonepayPlus, the UK regulator of premium rates telephone services (PRS), today published its annual market report and a statement following consultation on its Business Plan & Budget for 2011/12.
29 March 2011
Figures published today in a report from PhonepayPlus, the UK regulator of premium rate services (PRS), reveal that in 2010 the UK PRS market grew slightly, up by 0.8% from £810.1 million in 2009 to £816.2 million in 2010.
29 March 2011
Consumers spent over 400% more in 2010 on virtual goods bought on their mobiles than in the previous year. The market size for virtual goods purchased using premium rate numbers increased more than fivefold from £1.5 million in 2009 to £8.1 million in 2010.
17 March 2011
PhonepayPlus, the premium rate services (PRS) regulator, today issued a third update on development of the industry-wide Registration Scheme. We plan to open the Scheme with a ‘pre-registration’ phase, planned for April. The Scheme sits alongside the new PhonepayPlus Code of Practice which will be published on 30 March.
14 March 2011
PhonepayPlus, the UK national regulator for premium rate services, today warned that consumers using search engines (such as Google) to find contact numbers for organisations should check returned results carefully before dialling any numbers.
14 March 2011
PhonepayPlus has responded to Ofcom’s consultation
‘Simplifying Non-Geographic Numbers’
. PhonepayPlus welcomes Ofcom's review, as its own consumer research and industry engagement shows pricing transparency is a major issue for the premium rate services (PRS) market. The difficulty consumers face in being able to accurately determine the charges they will incur for calling 09 numbers and 0871/2/3 numbers from mobile networks and some fixed-line networks is a major barrier to consumer confidence and industry growth in the PRS sector.
11 March 2011
An award-winning education programme is targeting young entrepreneurs in youth clubs and schools nationwide.
PhoneBrain 2011 will encourage potential young business leaders in low-income areas to come up with business models that use mobiles for the benefit of the local community.
11 March 2011
PhonepayPlus, the regulator for premium rate telephone services, today announced that consumer complaints fell by 75% over two years, from 23,624 complaints in 2008 to 6,058 complaints in 2010. However, complaints about premium rate services on mobile phones remain the number one source of consumer complaints to the regulator, accounting for 88% of complaints between 2008 and 2010. PhonepayPlus cautioned that the regulator, industry and consumers still all needed to be vigilant in the fast-moving world of mobile technology. Smartphones, the mobile internet and the rise of micropayments all open up new opportunities for business innovation and consumers but also come with potential pitfalls, particularly for young consumers.
09 March 2011
PhonepayPlus has been reviewing its approach to investigations and the setting of sanctions. We will shortly be issuing new procedures for how investigations and sanctions will be managed under the new Code of Practice.
02 March 2011
Following consultation with industry and approval from Ofcom, PhonepayPlus has confirmed its core budget for 2011/12 will reduce by 13.2% in real terms on a like-for-like basis.
February 2011
10 February 2011
PhonepayPlus today published its operations report for the months of October to December 2010.
10 February 2011
As announced on 22 May 2009, the Fund is in the process of being wound up and monies being returned to eligible contributors as at that date.
January 2011
07 January 2011
PhonepayPlus, the premium rate services (PRS) regulator, today issued a second update on development of the industry-wide Registration Scheme that will be launched later in 2011, alongside the new PhonepayPlus Code of Practice.
PhonepayPlus