By registering on this Website for regulatory permission or for email alerts, or when recording a complaint, you consent to the collection, use and transfer of your information under the terms of this policy.

PhonepayPlus endeavour to publish accurate information concerning the services identified by its number checker, but it does not guarantee the accuracy, reliability or the content of such information, and cannot be held liable for any losses of any kind howsoever arising as a result of any reliance on, or usage of, such information.

PhonepayPlus does not warrant that the functions within materials contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses. In no circumstances will PhonepayPlus be liable for any loss of any kind howsoever arising as a result of any reliance on, or usage of our website.

Any links from this site to other websites which are beyond the control of PhonepayPlus. We provide these links to you for convenience, and cannot accept responsibility for any errors, omissions or out-of date content on linked sites.

copyright

PhonepayPlus' name and logo are the copyright of PhonepayPlus Limited and must not be reproduced without written permission from PhonepayPlus. Other content on this site may be reproduced, subject to it being accurate, and not being used in a misleading manner.

use of your information

Your information will assist us to better administer, support, improve and develop our activities as a regulator of phone-paid services. We use information held about you in the following ways:

• to provide you with information or services that you request from us or which we feel may interest you;
• to allow you to participate in interactive features of our service where you choose to do so;
• to notify you about the progress of any complaint you have recorded.

disclosure of your information

The information you provide to us may be given to other parties in the course of our regulatory duties. You will not be contacted by these parties directly unless you have given us your express consent. PhonepayPlus will, at all times, be responsible for the control and use of your information.

We may collect information about your computer including where available your IP address, operating system and browser type for system administration. This is data about our users' browsing actions and patterns and does not identify any individual.

For the same reason we may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service.

You may refuse to accept cookies by activating the setting on your browser, which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our web site.

security and data retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

accessing and updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up-to-date. If you wish to do this, please contact us. We are entitled by law to charge a fee to meet our costs in providing you with details of the information we hold about you.

changes to our privacy policy

Any changes to our privacy policy in the future will be posted to the Website and, where appropriate, through e-mail notification.

contact

 If you have any comments, suggestions or other feedback in relation to the site and its contents, please e-mail webmaster@PhonepayPlus.org.uk.