Consultations 2005
ICSTIS CONSULTS ON CONSUMER REFUNDS
(11 November 2005 - Closed 6 February 2006)
icstis has published a consultation paper on how it intends to deal with refunds as part of its sanction powers and on proposals for developing best practice within the industry for customer service.
Click here to view the external responses to the consultation.
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ACTIVITY PLAN AND BUDGET 2006/07
(Issued 4 November 2005 - Closed 2 December 2005)
icstis has issued its proposed Activity Plan and Budget 2006/7 for consultation.
Click here to view the external responses to the consultation.
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NEW RULES FOR TV QUIZ CHANNELS ANNOUNCED
(Issued 21 September 2005 - Closed 21 October 2005)
icstis has launched a consultation on the introduction of new rules and a prior permission regime for premium rate TV quiz channels and for TV programmes whose dedicated purpose is to run premium rate competitions.
Click here to view the external responses to the consultation.
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ICSTIS ISSUES NEW CODE OF PRACTICE FOR CONSULTATION
(Issued 28 July 2005 - Closed 23 September 2005)
icstis has issued an updated version of its Code of Practice for consultation to ensure consumers are thoroughly protected in the fast-moving premium rate industry.
Further details can be found in the following
Consultees may also wish to access the Pricing Research Findings referred to in the consultation document.
Click here to view the external responses to the consultation.
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ICSTIS GOVERNANCE CHANGES
(Issued 10 May 2005 - Closed 8 July 2005)
icstis has published its proposals for creating an Industry Advisory Panel and an Originating Network Operator Forum. icstis is also reviewing the terms of reference for the ICSTIS Network Operators Committee (INOC) and the Stakeholder Forum meetings.
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ICSTIS CONSULTS ON PROVISION OF CONSUMER INFORMATION
(Issued 15 March 2005 - Closed 6 May 2005)
This consultation sets out the principles that icstis proposes to adhere to when it plans and executes its consumer information function in relation to both its reactive handling of consumer enquiries and its more proactive, educational activities.
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ACTIVITY PLAN AND BUDGET 2005/06
(Issued 7 January 2005 - Closed 10 February 2005)
icstis has issued its proposed Activity Plan and Budget 2005/6 for consultation.