Help notes

All the help you need. Right where you need it.

We're not just here to enforce rules. We want to help all of our stakeholders, including you as a Service Provider, to conform to a code that's designed to ensure that our industry is a safe and profitable one. The following documents give you the information you need to do just that. They're all downloadable in a .pdf format and you can download Adobe Acrobat to read them - if you haven't already got it - for free. 

• Defining sexual entertainment services (SES) in relation to chat & dating and virtual chat services
  
• How and when icstis will deal directly with an information provider
  
• Inappropriate promotions
  
• Misleading promotions
  
• Network operator on performing due diligence/ Industry Liaison Panel due diligence best practice (02/10/2008)
  
• Pricing information
  
• Prior permission
  
• Processing refunds
  
• Whether you are a network operator
  
• Live exemptions for prior permission
  
• Operation of premium rate services on 070 personal numbers (03/09/2008)

Back to Code & help overview