preference services

Under Government legislation introduced in 1999, it is unlawful to make direct marketing calls to individuals who have indicated that they do not wish to receive them. Registration with the TPS should stop all such calls.

You can register your telephone number with the TPS in the following ways:

online: at www.tpsonline.org.uk

telephone: by calling the registration line on 0845 070 0707. You will be asked to record the telephone number you wish to register, and leave your name and address so that the registration can be confirmed in writing.

fax: you can fax your request, including your name, telephone number and address to 0845 070 0706.

writing: you can write, giving your name, telephone number and address to:

The Telephone Preference Service
DMA House
70 Margaret Street
London W1W 8SS

Registration will take 28 days to take effect.

The Fax Preference Service (FPS) helps to make sure your fax number is no longer available to companies who want to fax you with offers and information you do not wish to receive.

Under Government legislation introduced in 1999, it is unlawful to send individuals and sole traders unsolicited marketing promotional faxes without obtaining their prior permission. This legislation did not extend to businesses however.

Businesses can register their fax numbers with the FPS if they do not wish to receive such promotional material. Companies using fax marketing are legally obliged to ensure that they do not fax numbers that are registered with the FPS.

You can register your fax number with the FPS in the following ways:

online: at www.fpsonline.org.uk

telephone: by calling the registration line on 0845 070 0702. You will be asked to record the fax number you wish to register, and leave your name, together with your company name and address, so that the registration can be confirmed in writing.

fax: you can fax your request, including your name and fax number, together with your company name and address, to 0845 070 0705.

writing: you can write, giving your name, together with your company name and address, to:

The Fax Preference Service
DMA House
70 Margaret Street
London W1W 8SS

Registration will take 28 days to take effect.

The Mailing Preference Service (MPS) helps to make sure your postal address is no longer available to companies who want to send you offers and information you do not wish to receive.

You can register your postal address with the MPS in the following ways:

online: at www.mpsonline.org.uk

telephone: by calling the registration line on 0845 703 4599. You will be asked to record the postal address you wish to register, and leave your name and address so that the registration can be confirmed in writing.

fax: you can fax your request, including your name and address, to 020 7323 4226.

writing: you can write, giving your name and address, to:

The Mailing Preference Service
DMA House
70 Margaret Street
London W1W 8SS

Registration will take 28 days to take effect.