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Contact us

For instant information on a premium rate number, please use our #NumberChecker to get the contact details of a service provider.

Before contacting us, please see the Unexpected phone charge? Here's what to do page which explains what to do if you notice an unexpected phone charge or watch this video:

If you still need to contact us, you can either

  • submit an online enquiry 
  • or call us on 0300 30 300 20* (Monday - Friday, 10am - 4pm, excluding bank holidays)

Send us feedback
We are looking for ways to improve our service to consumers so let us know what you think.

*Calls to 03 numbers should cost no more than geographic 01 or 02 calls and may be part of inclusive minutes subject to your provider and your call package.