Regulating to build consumer trust in phone-paid services
PhonepayPlus is the organisation that regulates products or services - such as competitions,
TV voting, helplines, adult entertainment, downloads, new alerts or interactive games - that are charged
to users' phone bills or pre-pay accounts.
Not sure about a number that’s on your bill? Check it out here.
Check a number
If you have had any problems with a phone-paid service, or want to find out more about a number that appears on your bill, you can use our Number Checker to view information about the service running on this number and to get the contact details for the company responsible for this service.
As the industry regulator for premium services, we can help you with specific types of services: all numbers beginning 090 , directory enquiry (numbers beginning 118), SMS short codes (usually four or five numbers long) and premium rate adult services, for example. You can see a full list of the numbers we can help you with here.