Code & help
We're here to help. Our policies are here to give you support and ensure you get the most from your service as well as from PhonepayPlus.
- Code of Practice - The Code of Practice contains the rules governing the content and promotion of premium rate services.
- Help Notes - The Help Notes are here to provide guidance to assist you in complying with the Code of Practice.
- Statements of Expectation - Statements of Expectation set out how PhonepayPlus will interpret and apply provisions of the Code of Practice in relation to certain types or categories of service.