News and Events

December 2009

EMERGENCY PROCEDURE INVESTIGATION
22 December 2009

PhonepayPlus has launched an emergency procedure investigation under paragraph 8.6.1 of its Code, following in-house monitoring of a virtual chat service called ‘Sms Chat With Just Legal Babes’.

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EMERGENCY PROCEDURE INVESTIGATION
17 December 2009

PhonepayPlus has launched an emergency procedure investigation following complaints from members of the public and users of the website Gumtree.com about a £10 reverse-billed text message that was sent to them.

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PHONEPAYPLUS ISSUES HELP NOTE ON VIRTUAL CHAT
10 December 2009

PhonepayPlus today published a further guidance on virtual chat services in the form of a new Help Note. The Help Note is designed to provide Service Providers and Information Providers with a greater degree of clarity with regard to the interpretation of the PhonepayPlus Code of Practice (11th Edition, amended 28 April 2008). It gives specific information on: wording and promotion; cost reminders; and the use of mobile long numbers.

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PHONEPAYPLUS CONSOLIDATES EXPERTISE IN CONSUMER AND INDUSTRY ISSUES WITH NEW BOARD APPOINTMENTS
04 December 2009

PhonepayPlus, the phone-paid services regulator, has appointed Howard Webber and Hugh Griffiths to its Board to add to both its consumer and industry expertise. The two new members will join effective of 1 January 2010.

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PHONEPAYPLUS 2010/11 BUSINESS PLAN & BUDGET CONSULTATION
02 December 2009

PhonepayPlus, the phone-paid services regulator, has released its 2010/11 business plan and budget for consultation. The plan outlines new initiatives to create a more robust, targeted and efficient regulatory regime for premium rate services (PRS) whilst, at the same time, reducing its costs by 3.0% - a real-term decrease of 8.7% over two years.

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