July 2010
PhonepayPlus announces changes to Multi-Party Chat prior permission
30 July 2010
PhonepayPlus has today issued a statement in response to its Multi-Party Chat (Chatline) consultation, as well as published a Multi-Party Chat (MPC) Prior Permission Notice.
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Oral Hearing Tribunal decision: Transact Group (Holdings) Ltd
23 July 2010
An Oral Hearing Tribunal considered on 2 and 3 June 2010 a case about unsolicited text messages received by consumers between January and October 2009. The case was originally adjudicated on 29 October 2009.
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Research shows consumers back PhonepayPlus’ proposed Code of Practice
22 July 2010
Research released today shows that consumers back PhonepayPlus’ proposed new Code of Practice for the regulation of premium rate telephony services (PRS).
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PhonepayPlus publishes Annual Report 2009/10
20 July 2010
PhonepayPlus today published its Annual Report for 2009/10.
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PhonepayPlus consultation on new Code extended by one week
06 July 2010
PhonepayPlus today announced that it is extending the deadline for responses to the consultation on its proposed Code of Practice by one week.
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PhonepayPlus announces formal complaints procedure and appoints independent Lay Assessor
01 July 2010
PhonepayPlus today announced a formal policy and process to deal with complaints about the organisation and its conduct. We have appointed Hilary Bainbridge as the Lay Assessor who will independently review such complaints.
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