PhonepayPlus consulted on

CONSUMER REFUNDS

(11 November 2005 - closed 6 February 2006)

The consultation on the provisions to refunds to consumers and the development of industry best practice received the following responses:

• BT
• Grumbletext
• Intextmedia
• LACORS
• MBG
• MDA (Cover letter)
• MEF
• NOC
• PRA
• Telewest Broadband
• UKCTA
• WIN