May 2006
ICSTIS SUBMITS FINAL DRAFT 11TH EDITION OF THE CODE TO OFCOM
18 May 2006
ICSTIS has today formally submitted the draft 11th Edition of its Code of Practice to Ofcom for consultation and, if appropriate, final approval. The draft Code has also been delivered to the DTI so that, in accordance with the Technical Standards Directive, it can be submitted to the European Commission enabling member states to comment on the information society provisions.
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ICSTIS PUBLISHES HALF-YEAR STATEMENT
08 May 2006
ICSTIS has published its half-year statement covering October 2005 to March 2006. The accompanying press release highlights, among other things, a 53% fall in the total number of complaints compared with the first six months of the year, a significant tail-off in complaints about quiz TV services since we issued our Statement of Expectations for these services, a major improvement in the level of service offered by our Contact Centre with nine out of every 10 calls now answered within 30 seconds, and a real terms reduction in the cost of regulation.
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