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Your opinion is important

PhonepayPlus is currently consulting on new rules for the regulation of premium rate telephone services. Please let us know what you think. View a full list of the consultation documents, or read the eight-page summary of the consultation and reply via our fast-track online response form. The consultation closes 8 July 2010.

Helping you make sense of your phone charges

Helping you make sense of your phone charges. PhonepayPlus’ last of three short videos in a series to help people understand phone-paid (premium rate) services, like TV voting, entering competitions, calling directory enquiry services or calling a ticket booking line. This video looks at what to do if you have any unusual charge on your phone bill or pre-pay account and also explains what information you will need to report it if you feel you’ve been wrongly charged.

Premium rate text messages explained

Premium rate text messages explained. PhonepayPlus’ second of three short videos in a series to help people understand phone-paid (premium rate) services, like TV voting, entering competitions, calling directory enquiry services or calling a ticket booking line. This video looks premium rate text messages and gives you some top tips for making sure your texts don’t get on top of you.

About PhonepayPlus and phone-paid services

PhonepayPlus’ first of three short videos in a series to help people understand phone-paid (premium rate) services, like TV voting, entering competitions, calling directory enquiry services or calling a ticket booking line. This video looks at the numbers PhonepayPlus looks after and the support it can offer.